Introduction
Flexi Service is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.flexifundsservice.com](http://www.flexifundsservice.com). This policy complies with the General Data Protection Regulation (GDPR) and other relevant European data protection laws.
Data Controller
Flexi Service Ltd is the data controller responsible for your personal data. If you have any questions about this policy or our data protection practices, please contact us at:
Email: info@flexifundsservice.com
Address: 7A Park Walk, London SW10 0AJ, England
Data We Collect
We may collect and process the following data about you:
– Personal Identification Information: Name, address, email address, phone number, date of birth, and other identifying information.
– Financial Information: Bank account details, credit history, income information, and other financial data necessary for loan applications.
– Technical Data: IP address, browser type, operating system, device information, and usage data.
– Profile Data: Username, password, loan preferences, feedback, and survey responses.
– Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
How We Collect Data
We collect data using the following methods:
– Direct Interactions: When you fill in forms, apply for loans, subscribe to our services, or communicate with us.
– Automated Technologies: As you interact with our website, we may collect technical data using cookies, server logs, and other similar technologies.
– Third Parties: We may receive personal data about you from third parties such as credit reference agencies, business partners, and public sources.
Use of Your Data
We use your data for the following purposes:
– Provision of Services: To process your loan applications and provide financial services.
– Customer Support: To manage and respond to your inquiries and complaints.
– *Personalization: To tailor our services to your needs and preferences.
– Marketing: To send you promotional materials and updates with your consent.
– Legal Compliance: To comply with legal obligations and regulatory requirements.
– Security: To protect our systems and prevent fraud.
Data Sharing
We may share your data with:
– Service Providers: Third-party companies that perform services on our behalf, such as payment processing and credit checks.
– Affiliates: Our affiliated companies for the purposes outlined in this policy.
– Legal Authorities: When required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to secure your data and protect it from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
Your Rights
You have the following rights regarding your personal data:
– Access: Request access to your personal data.
– Correction: Request correction of inaccurate or incomplete data.
– Deletion: Request deletion of your personal data where there is no good reason for us to continue processing it.
– Objection: Object to processing of your personal data where we are relying on a legitimate interest.
– Restriction: Request restriction of processing of your personal data.
– Portability: Request transfer of your personal data to you or to a third party.
– Withdrawal of Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise these rights, please contact us at privacy@flexifundsservice.com.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@flexifundsservice.com
Address: 7A Park Walk, London SW10 0AJ, England
Effective Date: July 12, 2024